May 2026
Apex Revenue Assurance Dashboard
Telecom Customer Churn & Revenue Intelligence
Overview
A premium telecom analytics dashboard analyzing churn patterns and revenue leakage across 50,000+ customer records, with a revenue recovery simulation module for strategic decision-making.
Problem Statement
Telecom operators lose significant recurring revenue to churn that goes undetected until the customer has already churned. The challenge is identifying at-risk segments early and quantifying recovery potential.
Key Highlights
Analyzed churn patterns across 5 risk segments, identifying retention opportunities to recover up to 23% of at-risk revenue
Dynamic KPI dashboards visualizing churn trends, lifetime value, and segment risk scores across 50,000+ customer records
Revenue recovery simulation module enabling stakeholders to model retention scenarios for high-value decision support
Architecture
Multi-page Streamlit app with Pandas-driven data pipeline, NumPy-powered risk scoring, and Plotly for interactive segment drill-down and scenario simulation.
Challenges
Designing the segment risk scoring model to be both statistically robust and interpretable enough for a non-technical business audience.
Learnings
Revenue leakage modeling, stakeholder-focused dashboard design, and building simulation tools that drive real business action rather than just reporting.